For Alifesoft, your question and suggestion are highly valued. We tend to provide first-class products and superior service for you. Any request and feedback from you will be taken carefully. So does your request on refund.
At alifesoft.com, All products are sold as "try-before-you-buy" software, so all sales at the Website are final. This means, by using the "try-before-you-buy" version, you can make sure they are compatible with your computer systems and satisfy all of your requirements before purchasing the full versions. Therefore, once the registration details and download instructions are issued, they cannot be cancelled. Exceptions to the refund policy are handled on a case-by-case basis and only granted when emergency circumstances exist.
So before you request for refund, please carefully read the following details on refund policy.
1.We do not accept refund request for the following circumstances:
2. We provide refund for the following Circumstances:
Note: We generally refund or exchange products for the above acceptable circumstances, but purchase above one month won't grant refund (This one month does not include the time of solving the software's unusable problem). If only the purchase occurred within 30 days, the great-cooperation is received, and the problem of the program is really confirmed by both sides, we will refund the purchase price, but you have to undertake the procedure fee. So we urge you to test it out before you buy it and hope you will want to join our thousands of satisfied users!
3. To request a refund, please Contact us at email@example.com with the following information:1. Your name.
4. Once your refund is issued, please:1. Uninstall the software and remove it from your computer.
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